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MATTERPORT 3D INTERIOR SCANNING - VIRTUAL TOURS
Phone: (480) 409-1906
Call today to learn more about our NEW Immersive 3D Real Estate Scanning!

ScannedSpaces Terms and Conditions

  1. If you are unable to make the appointment time, or need to cancel the shoot, you are required to give 24 hour notice beforehand. All appointments cancelled without 24 hour notice may be charged a $20 cancellation fee.
  2. If the photographers arrive at the home and are unable to enter the property, the property is non-navigable, or animals are not caged/restrained, the shoot will not happen and you may be charged a $20 cancellation fee.
  3. 3D Scans and interior still shots have a 24-48 hour turn-around time depending on the square footage and number of scans taken. We will strive to get your photos and scans to you as soon as possible.
  4. While Arizona's weather is usually very amicable to photography, there are times when unforseen weather will interfere with shoots. If the weather becomes a hindrance to the shoot, or makes it otherwise impossible, we will reschedule the shoot for the next available time. We consider the following weather to be a hindrance and will reschedule if they are developing: Duststorm, Monsoon, and Hail.
  5. Please read our 'Tips For Better Photos' page for info on prepping your home before we arrive.
  6. If there are any special requests, please let us know before the shoot starts. We will try our best to accomadate your requests, but may not be able to in some situations.
  7. A $20 trip charge will be added to any order if the location falls outside of our service zone. Please check the map prior to ordering if this is an issue.
  8. 3D Scans cannot be edited. If there is something in the house you don't want scanned, remove it before the shoot. If you require the room(s) be re-scanned, wecharge a $40 fee to reshoot the area. If more than half the scans need to be retaken, it will be billed as a new scan.
  9. Please understand that there are some areas of the home that may not be able to be scanned. For example: Inside small closets, behind tight fitting furniture, small utility rooms, and rooms with narrow doorways. In these cases we make every attempt to scan the closest location to allow a 'doorway' view. We can also provide a 360 degree view of that area for no additional charge.
  10. 3D Scans can only be done in the interior of the property. We can sometimes do patios provided they have sufficient covering so the camera is able to stich to previous locations. We will, upon request, provide 360 degree shots of exterior areas at no additional charge. We can scan garages with the door down and will add that to the total square footage.
  11. ScannedSpaces will try to edit your interior screen shots to adjust color an make them as presentable as possbile. We will make minor changes (camera visible, bugs, etc.) but we will not edit out blemishes, damage, or anything that would otherwise make the photographic representation of the property dishonest in it's presentation.
  12. Hosting: Your matterport 3D scan will be hosted for free for the first six months. If your scan needs to be available for a longer period of time we can continue to host a scan for an additional six-month period for $49.
  13. Matterport Restrictions: Due to the specialized nature of the camera, there are some restrictions on what it can do which may or may not be influenced by the type of property being scanned. Please be aware that:
    • The camera may NOT allow for shooting in uncovered direct sunlight. Patios and entryways scans may not be possible.
    • Windows facing direct sunlight and without proper coverings may experience overexposure.
    • There is a limit of around 200 scans per property.
    • The scan can only include areas of the home that are accessible from the interior. We can do detached garages, casitas, or exterior sheds by creating a 360-degree shot for no additional charge.
PLEASE NOTE: We cannot edit the visuals of scans! We can create hot-spots and Mattertags but cannot directly edit the images.

Service Area Map

A $20 trip charge may be applied if the property is outside our service area. Please call for details.


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We serve the following Arizona cities:
Ahwatukee |  Anthem |  Apache Junction |  Avondale |  Buckeye |  Casa Grande |  Carefree |  Cave Creek
Chandler |  El Mirage |  Florence |  Fountain Hills |  Gilbert |  Glendale |  Goodyear |  Guadalupe
Litchfield Park |  Maricopa |  Mesa |  New River |  North Scottsdale |  Paradise Valley |  Peoria |  Phoenix
Queen Creek |  San Tan Valley |  Scottsdale |  Sun City |  Sun City West |  Surprise |  Tempe |  Tolleson |  Youngtown


6424 E Greenway Pkwy
Suite #100-389
Scottsdale, AZ   85254
(480) 409-1906
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